FAQs

What are your shipping delays and where do you ship from ?

Shipping delay is generally 2 - 3 days for shipments to Central and East Coast, USA and 3 - 5 days for shipments to the West Coast, USA. During holidays, due to high volume, shipping delays may take a day or two longer. All orders are shipped from Orlando, FL via USPS. A tracking number is provided with all shipments. Eastern Drift is not a drop shipping company. To view shipping rates for orders within the USA, please click here

 Do you ship internationally ?

Yes. Eastern Drift ships internationally. Canadian customers, some provinces charge an additional tax (i.e. HST). Please take this into consideration before purchasing. To view international shipment rates, please click here

Do you have a secure infrastructure throughout the checkout process?

Yes. A secure encrypted connection between customers and Eastern Drift is established by a 256-bit SSL certificate issued by DigiCert. Eastern Drift is also certified Level 1 PCI DSS compliant which is the highest level of security certification. Eastern Drift works hand in hand with payment service provider, Stripe, to guarantee our customer's safety and protection. All site communication and data transfer are secure and encrypted. Your credit card details are not stored on our servers. All payment information goes directly from your computer to Stripe. In addition, Eastern Drift is protected by McAfee, one of the world's leading security technology company located in Santa Clara, California. To read more about this please click here

Who or what is Stripe ?

Stripe is an American technology company headquartered in San Francisco, CA that operates in over 25 countries, allowing both private individuals and businesses to accept payments over the Internet. Stripe focuses on providing the technical, fraud prevention, and banking infrastructure required to operate on-line payment systems. To read more about Stripe click here

Does Eastern Drift guarantee quality products ?

Yes. Eastern Drift stands by its quality and values our customers. Our company's reputation, integrity, quality, and customer satisfaction are extremely important to us. If you are not 100% satisfied with the quality and/or craftsmanship of our bracelets and necklaces upon receipt, simply return the item for a prompt full refund. Please note that shipping fees are non refundable in some cases (Please contact us before returning item for return shipment details). Buyer may pay for return shipment ( First Class Mail $2.77), unless item is faulty or damaged during shipment to destination. To read more about our return policy, please click here

Is Eastern Drift a drop-shipping company? 

Absolutely not. It is unfortunate that fly-by-night drop-shippers have invaded the e-commerce industry and, quite frankly, the vast majority have damaged people's trust in the e-commerce industry. Poor to non-existent customer service, unacceptable shipping delays, unreliable return process, cheap products (most drop-shippers never even see in person the products they sell).

Here at Eastern Drift, we have our own designers, carry our own inventory, have our own quality control department and oversee the initial shipping and handling process of our necklaces and bracelets. All of our shipments are then processed the same day through the United States Postal Service Distribution Center in Orlando, Florida. Our standard shipping delay is generally 2-5 days within the Continental USA (Most often arrives in 3 days).  

I have seen chakra necklaces like yours on Amazon and other seller platforms. What makes your chakra necklace any different? 

One morning, one of our employees came to work and told us how disappointed she was about a 7 bead chakra necklace she had ordered from a very popular platform. We absolutely loved the look of the chakra necklace but it was indeed made with cheap materials. The chain was made of a cheap alloy. The beads were dyed imitation "stones". Good thing she paid next to nothing for it! You get what you pay for.

Here at Eastern Drift, we pride ourselves on quality. We loved the chakra necklace so much that our designers totally revamped it with only QUALITY materials. When you buy a piece of jewelry from us, you can be assured it is quality. We guarantee our quality and customer satisfaction or your money is promptly refunded. No questions asked. 

 

How do I clean stainless steel jewelry?

No need to worry about using special cleaners for your stainless steel jewelry. If you feel the need to clean your stainless steel bracelet and charms, simply use warm water and liquid soap and voila! Your bracelet is as good as new! It keeps its shine for a long time. To read more about stainless steel, click here.

What are Eastern Drift Lifestyle Bracelets made of?

Eastern Drift Positive Lifestyle Bracelets are disc hinge style bracelets made of top jewelry quality stainless steel. Stainless steel contains chromium which prevents the metal from tarnishing unlike many other types of metal, including gold and silver, due to their alloy content. Stainless steel is incredibly strong and durable. It keeps it gleam and shimmer and is very easy to clean if necessary.

Our disc enamel coating ( called vitreous enamel) is composed of powdered glass that is fused to the stainless steel disc through fusion at very high temperatures.

Why E?

Our E-Logo is the mark of a determined, fearless and positive minded woman. The letter "E" is a powerful letter associated with many positive words such as Energy (Positive, Lively Energy, of course!), Energize, Effort, Excel, Excellence, Empowering, Enthusiasm, Eagerness, Endurance, Enlightenment, Encourage, and Elegance, just to name a few.

Wearing an Eastern Drift Motivational Bracelet and charms is a powerful way to keep your positive daily reminders and motivation close to heart and mind throughout each and every day. A beautiful, unique bracelet that elegantly reflects your inner beauty, strength and positive spirit, embodying determination, courage, motivation, and inspiration.

Eastern Drift's Motivational bracelets are for anyone who loves to stay determined, focused and motivated. Our powerful bracelets are popular among fitness communities, yoga communities, and teachers. Never forget that there is nothing more powerful than a woman determined and motivated to rise. 

Why Eastern Drift?

Our brand, Eastern Drift, encompasses the essence of the concepts derived from Eastern philosophy and its focus on positive psychology. Eastern philosophy addresses both the inner and outer life of a person (healthy mind, healthy body) and is intricately connected to principles of inner strength, personal insight and wisdom, courage, achievement, sustained focus, mindfulness, and positive change.  

"Drift" is defined as "a continuous slow movement from one place to another".  Concepts such as mindfulness and positive psychology are slowly but surely moving deeper into Western culture, hence "Drift". Personal growth and positive change are at the core of Eastern philosophy. Eastern Drift is a brand that promotes and encourages positive thinking, determination, inner strength, motivation, focus and positive change.

Eastern Drift, the Mark of a Positive Mind. 

Why Stainless Steel?

The popularity of stainless steel jewelry has risen dramatically over the years because of its many advantages over other metals, including sterling silver and gold. Stainless steel is a very versatile metal and has become a mainstay in the jewelry industry. It is a highly durable metal which enables it to withstand everyday wear and tear. Stainless steel will retain its luster and look as good as new years later.

Just like with sterling silver and gold, stainless steel has its own unique alloying elements. However, stainless steel has an advantage over silver and gold alloying elements. The alloy composition of stainless steel allows it to resist scratches and corrosion thanks to its chromium content which prevents oxidation. So what does this mean? It means that Eastern Drift's Lifestyle stainless steel bracelets will not tarnish! 

Stainless steel looks fantastic for any style, occasion or event. This is the very reason why we chose stainless steel for our bracelets. Our Eastern Drift motivational bracelets are sleek and beautiful, but more importantly, they are meaningful and purposeful. They are meant to be with you every day as a daily reminder to help encourage achievement, to stay strong and determined and to promote positive change in your life.